Privacy policy
What we collect, why, for how long, and the rights you have, including under California law.
Who is responsible for your data
Horizon Zen LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, United States. For clients in France, Samuel Pierrisnard EI (Digital Zen), 8 impasse des Juwelines, 67240 Bischwiller, France, processes the data of its proposals, contracts and invoices. Privacy contact: info@zen-horizon.com.
Data we collect
Contact and booking forms: name, company, email, phone, country, and message.
Customer account and orders: identity, billing details, and order and invoice history. Payment details are handled by our payment provider, never by Horizon.
How we use it
To answer your requests, fulfill your orders, keep the accounting records the law requires, and measure site traffic if you agree.
How long we keep it
Prospects: 3 years after our last contact. Customers: for the length of the relationship, then 10 years for accounting records. Accounts with no orders: 3 years after the last sign-in.
Your rights
You can access, correct, delete, or download your data, and limit or object to its use. Write to info@zen-horizon.com.
If you live in California, the CCPA, as amended by the CPRA, gives you the right to know, correct, and delete your personal information and to opt out of its sale or sharing. We do not sell or share personal information, and we honor Global Privacy Control signals. Residents of other states with privacy laws have similar rights. To use them, contact us at the address above.
Where your data is stored
Data is hosted in the European Union. It leaves the EU only to handle your request, for example when our team in South America works on it, with the safeguards required by the GDPR.